"Wanted to get a bike for our sons birthday so we asked around our friends and were told to come here. We live about 1-1/2 hrs away but it was well worth it! We were greeted right as we walked onto the grounds and were able to find a brand new bike in the right size for the right price.
While the bike was getting looked over by the mechanic, we were able to browse inside the store and find all the gear needed to go with the bike. Checkout process was quick and seamless.
We'll definitely be back! "
"Went in for a closeout, was priced lower than advertised. "
"I have been shopping at cycle ever since they first opened in Salem. Not once have i had a bad experience. If they are out of something, they have always been able to order it within a reasonable time frame. The staff is very knowledgeable and happy to answer questions. "
"Each time I go to Cycle Gear in Salem I am pleased with the helpful customer service. Nice/helpful people"
"I walked into the store for a helmet on sale that week. The guy found it, bagged it, found a last minute face shield for my other helmet, and got me out of the store to finish my cross country trip just like I wanted.
I'm always pleased with my trips to Cycle Gear. This store is no different. "
"Employees are helpful and willing to help"
"Excellent customer service. Great in stock inventory of riding gear. I could try on the items before my purchase. I prefer that to online shopping. "
"Staff are always friendly and offer to order other sizes, etc. or help me find what I’m looking for. Also love their bike nights. I would like a larger selection of gear for women but theirs is the largest selection in the area so they are ahead of the completion locally. They also offer great warranty on their gear so if it fails I can pick up a replacement same day which is a lifesaver!"
"Se rifaron como el santo contra las momias de Guanajuato "
"Always very helpful with tips and gear suggestions"
"Always had great experiences here and will continue to go here for my general moto needs."
"I visited looking for a helmet and received great advice and assistance from everyone working. Thanks for a good experience, I will definitely return in the future."
"Found the helmet I was looking for. Salesperson was helpful, never tried to upsell. Showed me my options and I made my choice! "
"I have been shopping at the Salem location for years. I have always been very pleased with the customer service, and the timely checkout. The staff is always right there to help with any questions, parts, or gear. I will continue to shop at this location for all of my riding needs, and I recommend to others to visit for there’s. "
"as always, great place for bike stuff"